Tom is an outstanding teacher, coach, and mentor. He took time to teach me many things about the learning/training industry and gave me valuable insight to develop effective training products. He has great knowledge of the industry. I observed him use his excellent interpersonal skills to develop relationships with distributors and clients to understand their needs and offer solutions. His knowledge of products and their uses uniquely equips him to be a trustworthy source to satisfy training needs. Tom is business-minded and used his skills to make MLI viable with available resources. I highly recommend Tom as an effective salesman, manager, trainer, and consultant.